We offer delivery services throughout the Egypt for all orders placed on our website. We use reputable courier companies to ensure your order arrives in a timely and secure manner. Here are some important points to note:

Delivery timeframes may vary depending on your location and the availability of the product. We aim to deliver your order within 3-7 business days.

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All orders will be dispatched within 48 hours from confirming yourorder, except for weekends and public holidays.
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Please ensure that someone is available to receive the delivery at the specified address. In case of a missed delivery, a second attempt will be made. If the second attempt is unsuccessful, your order will be returned to us and you will be responsible for any additional delivery charges.
Return Policy

We want you to be completely satisfied with your products.
so no exchange or return for any products except the products with any defects in or damaged, arrived in bad condition , we offer a 1 day return policy. Here are some important points to note:

We will not accept any complaints in case the product is broken or missing unless a video is sent showing the order being opened upon receipt by the delivery representative. Therefore, we urge everyone to take pictures while opening the order.

All products must be returned in their original condition and packaging, with all accessories and tags attached.
We reserve the right to refuse any returns that do not meet our requirements.
To initiate a return, please contact us via Instagram or What’s app and provide your order number and reason for the return.
Once your return is approved, we will provide you with instructions on how to send the product back to us.
Once we receive the product and verify that it meets our return policy requirements, we will issue a refund to your original payment method within 7-10 business days.
Please note that shipping charges are non-refundable and you will be responsible for any return shipping costs.